Terms of Service

1. Scope

These Terms of Service ("Terms") govern your use of the PTD Fitness website at ptdfitness.com and any personal training services provided by PTD Fitness ("we", "us", "PTD Fitness") to you ("the client"). By using our website or engaging our services, you agree to these Terms.

2. Free Assessment

The free assessment session is a no-obligation consultation. It is provided at no cost and does not constitute a binding service agreement. During the assessment, a PTD coach will discuss your goals and explain how our programme works. There is no pressure or obligation to purchase a programme.

3. The 3-Session Money-Back Guarantee

PTD Fitness offers a 3-session money-back guarantee on our personal training programmes, subject to the following conditions:

• You must complete all three scheduled sessions in good faith.
• You must notify us of your dissatisfaction within 48 hours of the third session.
• The guarantee applies to new clients on their first programme purchase.
• Refunds are processed within 14 business days to the original payment method.
• Sessions missed or cancelled with less than 24 hours' notice may not count toward the guarantee threshold.

This guarantee reflects our confidence in the quality of our coaching. Individual fitness outcomes are not guaranteed (see Section 5).

4. Service Delivery

PTD Fitness provides at-home personal training sessions at a location agreed between you and your assigned coach. Sessions must be conducted in a safe environment with adequate space and appropriate flooring. We reserve the right to decline or reschedule a session if the location poses a safety risk.

Session scheduling, rescheduling, and cancellation policies are communicated at onboarding. We require a minimum of 24 hours' notice for cancellations to avoid a forfeited session.

5. Individual Results & No Guarantee of Outcomes

Fitness results vary between individuals and depend on many factors including adherence to the programme, nutrition, sleep, medical status, and starting fitness level. Any transformation results, statistics (such as "10–15 kg in 12 weeks"), or client testimonials shown on our website represent real client outcomes but are not a guarantee that every client will achieve the same results.

6. Medical Disclaimer

Personal training is not medical advice and does not replace consultation with a qualified healthcare professional. Before beginning any exercise programme — particularly if you have pre-existing health conditions, cardiovascular disease, musculoskeletal injuries, diabetes, or are taking prescription medication including GLP-1 receptor agonists (such as Mounjaro or Ozempic) — you should consult your doctor or a licensed medical practitioner.

PTD Fitness coaches are qualified fitness professionals, not medical doctors. Any information provided during sessions or on this website is for educational and informational purposes only.

7. Intellectual Property

All content on ptdfitness.com — including text, images, programme materials, and branding — is the intellectual property of PTD Fitness. You may not copy, reproduce, distribute, or create derivative works from any site content without our prior written permission.

8. Limitation of Liability

To the maximum extent permitted by applicable UAE law, PTD Fitness shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability in any circumstance shall not exceed the amount you paid to PTD Fitness for the relevant service period.

9. Governing Law

These Terms are governed by the laws of the United Arab Emirates and, where applicable, the laws of the Emirate of Dubai. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts of Dubai.

10. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date will reflect any changes. Continued use of our services after a material change constitutes acceptance of the revised Terms.

11. Contact

For questions about these Terms:
Email: milos@personaltrainersdubai.com
Phone: +971 56 292 9457